THREE YEARS OF EXCELLENCE, INNOVATION AND COMMITMENT TO DEVELOPMENT
In just three years of operation in the Democratic Republic of Congo, CRDB Bank DR Congo has established itself as one of the most dynamic banks in the country’s banking sector. As it celebrates its third anniversary, the institution reflects on a remarkable journey characterized by sustained growth, continuous digital innovation, strategic network expansion, and a strong commitment to community development. Three Years of Remarkable Achievements Since its establishment in the Democratic Republic of Congo on July 10, 2023, CRDB Bank DR Congo has transformed vision into tangible results. The Bank Head Office is centrally located in Lubumbashi, Haut Katanga province. In three years, the bank has expanded its footprint through the opening of three branches, including two in Lubumbashi, and one in Kinshasa, the country’s capital. The Bank serves over ten thousand customers across all retail and corporate segments, recording USD 202m in total assets during the period and above all breakeven performance in the first quarter of 2026 with USD 0.3m in PAT. This strategic presence and effective strategy execution have enabled the bank to move closer to its customers and effectively meet the needs of individuals, businesses, and other key stakeholders. Furthermore, this success has been fostered by bringing onboard crucial correspondent bank relationships in 2024, progressive engagements with partners and DFIs to enhance service offering, funding and improving financial position.
Digital Transformation at the Heart of the Strategy Recognizing the challenges related to financial inclusion and access to banking services, CRDB Bank DR Congo has made technological innovation one of the pillars of its development strategy. The major achievements in 2025 include the deployment of SimBanking, a modern digital platform offering a wide range of innovative features, as well as Internet Banking, which enables individuals and businesses to conduct banking transactions 24 hours a day with ease and security. Deployment of Agency Banking in the same period extended customers’ access to the Banking services, increasing customer touchpoints. The year 2026 was also marked by the official launch of the VISA TemboCard debit, unveiled during a major ceremony held in Kinshasa. This new solution enhances the bank’s payment offerings and addresses the growing demand for both local and international transactions. At the same time, CRDB Bank DR Congo continues to expand its network of banking agents across the country and improve accessibility through the gradual deployment of Automated Teller Machines (ATMs). To date, the bank operates 9 ATMs in Lubumbashi, 3 in Kinshasa and 13 Agents A Responsible Bank Serving Communities Beyond its business performance, CRDB Bank DR Congo stands out for its strong social commitment, placing community development at the center of its activities. Through the CRDB Marathon, which has become a flagship sporting and charitable event over the years, the bank continues to demonstrate its determination to contribute meaningfully to improving the quality of life of local communities. The 2024 and 2025 editions mobilized significant resources in support of the healthcare sector. In 2024, the bank financed the rehabilitation and equipment of the neonatology and pediatric departments of the Jason Sendwe General Referral Hospital in Lubumbashi, contributing significantly to improving the quality of care for newborns and children. Building on this commitment, the 2025 edition financed and fully equipped a modern laboratory at the Ruashi Military Garrison Hospital, an essential healthcare facility serving military personnel, their families, and surrounding communities. Through these high-impact social initiatives, CRDB Bank DR Congo demonstrates its vision of a financial institution that not only supports economic growth but also contributes to social progress and collective well-being. This approach fully aligns with its vision: “We deliver distinguished experiences to our stakeholders while caring for our communities.” Human Capital: The Driving Force Behind Success Behind this growth is, above all, a dedicated, skilled, and passionate team. In only three years, CRDB Bank DR Congo has built a workforce of more than 120 employees, trained to the highest banking standards and guided by values of excellence, integrity, and innovation. This human capital remains one of the bank’s greatest strengths and a key driver of its performance, service quality, and the trust it enjoys today. Promising Prospects for the Future As we celebrate the third anniversary, CRDB Bank DR Congo looks to the future with confidence and ambition. The bank continues to pursue its ambitious expansion plan with the opening additional branches in Kolwezi at the heart of the Congolese mining industry, Kalemie connecting business with Western region of Tanzania, Kasumbalesa Border and strengthening presence in Kinshasa in the medium term. The aim is consolidating the Banks position in the country’s key economic centers and reinforcing its commitment to making banking services more accessible. The expansion will include expanding branch network, the strengthening of its digital channels, the growth of ATM network, and its continued commitment to financial inclusion and community.
Happy Third Anniversary to The Bank That Listens !
