CarteTembo

Overview

PROPRIETARY CARD , VISA CARD-CLASSIC, VISA GOLD AND VISA INFINITE CARD

Chip & PIN Cards that enable customers to make transactions and payments 24/7  

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  1.    Cash withdrawals at the ATM         
  2.    Online payment     
  3.    Payment at merchants (Hotels, merchants).

Visa USD/CDF Debit Card- Classic: 

  1. Debit card associated with  CDF/USD account.
  2.  Used on ATMs, Agent Banking and POS  .  
  3.  Withdrawal up to 1000 USD/Day on ATM and 3,000 USD/Day for payment on internet and at merchants for Visa classic debit     
  4.  Free Visa Card Debit Classic renewal     

Visa USD/CDF Debit Visa Gold: 

  1.    Debit card associated with CDF/ USDaccount       
  2.    Used on ATMs, Agent Banking and POS     
  3.    Withdrawal up to 2,500 USD/Day on ATM and Purchase and Payment up to 5,000 USD/Day for Visa Gold.     
  4.    Free Visa Card Debit Gold renewal    

Visa USD/CDF Debit Visa Infinite: 

  1.    Debit card associated with CDF/ USD account       
  2.    Used on ATMs, Agent Banking and POS.         
  3.    Withdrawal up to 5,000 USD/Day on ATM and Purchase and Payment up to  7,500USD/Day for Visa Platinum.     
  4.      Free Visa Card Debit  and Infinite renewal

  1.    Expenses management     
  2.    Accessibility     
  3.    Timely     
  4.    Secure     
  5.    Simplicity    



If you do not have an account with us and you need to get TemboCard, you will be required to open an account first. Different card usage may have varied transactional charges

FAQs

• Access your account on ATMs worldwide where Visa Cards are accepted. • The flexibility of using the card at ATMs, POS, and internet • Track your spending and manage your budget easily on every transaction from your bank statement.

• Swipe TemboCard Visa on POS • Enjoy unlimited possibilities and convenience with TemboCard Visa to pay anywhere, anything and anytime online; • Shop from any website and App including Amazon, BestBuy, Ebay and AliExpress. • Subscribe to movie channels including Netflix, Amazon Prime, and HBO • Buy any App services you want from Google Playstore and App Store. • Book flight tickets direct from Airlines including Air Tanzania, CAA, KLM Royal Dutch Airlines, Turkish Airlines, and Qatar Airways. • Book for hotels worldwide on Booking.com, Hotels.com, Expedia, and Airbnb • Connect your Tembocard with Paypal to make payments more safely and check out easily.

If you do not have an account with us and you need to get TemboCard VISA, you will be required to open an account first. Click on apply now to get your TemboCard VISA.

Customer that has applied, replaced or renew at branch will receive their cards immediately upon applied while if it is done in upcountry branches delivery will be a maximum of seven working days.

Customer can use their CRDB SimBanking to block their cards or can contact our call center or visit a CRDB bank branch near them for assistance.

The customer should visit a CRDB branch near them to fill out a chargeback form which will initiate the investigation into their complaint.

The Card Verification Value/Code (CVV/CVC) is the final three digits of the number printed on the signature strip on the back of your card. Customer will be required to enter it when transacting Online payment transactions.

To prevent an interruption in usage of your debit card when travelling it is advised that you call the telephone number on the back of your card or visit a branch to ensure your card limits suffice the transaction values you intend to participate in.

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