Agency Banking

Overview

Approved and well-trained business entity and/or individual, allowed to provide specific services on behalf of the bank as per Democratic Republic of  Congo regulations.

  1.    Balance inquiry and generation of mini statement.
  2.   Cash deposit to any account, free of charge.
  3.     Cash withdrawal at any Agency Banking using the bank's cards and Mobile Banking.     
  4.    Bill payment services.           
  5.    Facilitate Visa debit card application.        
  6.    Balance inquiry and generation of mini statement.


  1.    Save Time – Agents service have less queue.         
  2.    Save Cost – It eliminates distances and makes it cheaper to access  banking service
  3.    Available as close as at your doorstep.     
  4.    Extended banking service hours.     
  5.    Reduce cash risk for customers who wish to deposit before traveling.
  6.    Financial Inclusion - It provides banking services to rural markets.        

  • Please visit your nearest branch.

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